Stay Safe Guidelines

  • Contract tracing of all attendees required.
  • Restricted capacity at each event in line with government guidelines.
  • Please wear a mask entering the premises and keep it on while being brought to your allocated seating.
  • Remove your mask when seated but put back on when going to the toilet and exiting the premises after the performance or if you have to leave your seat for any other reason.
  • Temperature check on way in will help keep peoples mind at ease.
  • Wash your hands and use sanitizer provided.
  • If anyone feels they are developing symptoms of Covid 19 during the performance notify a staff member and we can arrange for movement to isolation tent.
  • Stay in your pod during the duration of event.
  • Enjoy yourselves and get into it.

The Rising 21 team at Joe Lees Bar would like to reassure you that our 2021 event series will be compliant with current government public health guidelines in order to protect the health and safety of patrons, artists, staff and crew.

Please note that this page will be updated throughout the lead-up up to and during the event.

The following measures will be in place at Rising 21 events:

  • Contact tracing
  • Restricted capacity in each venue in line with government guidelines
  • An increased and enhanced cleaning regime
  • Contactless ticketing
  • Social-distanced queueing and social-distanced seating arrangements
  • Extensive COVID-19 signage
  • Hand sanitiser dispensers at entrances and exits
  • PPE protocols at public-facing desks and wearing of visors/face masks
  • One-way systems
  • Managed bathroom queuing
  • Capacity limit on stage numbers and in all backstage rooms

We ask that you carefully read Rising 21 signage at events, observe guidelines and follow staff instructions with regard to public health measures. If you have any mobility issues, please contact us in advance so that we can plan for your attendance.

Your health and that of our artists, staff and volunteers are of paramount importance so if you are feeling unwell on the day of an event, we ask that you stay at home for your safety and that of others.

Joe Lees Bar is compliant with the Fáilte Ireland Covid Safety Charter and is committed to following guidelines so that audiences know they are in a safe place.

Below you will find some useful information. If you have any other questions or concerns, please do not hesitate to contact us at


How can I book tickets?
Rising21 tickets go on sale Friday 23rd July at 12 noon. You can book tickets for all ticketed events from the event page on

Due to social distancing requirements, some events are restricted to bookings of two persons only. If this is the case for an event, further information can be found on the relevant event page.

How will I get my tickets?
To reduce the risk of the spread of COVID-19, there will be no paper tickets and tickets will not be available for sale on the door. An electronic ticket will be issued at the time of booking. E-tickets can be scanned from your phone at the venue. 

What if the event I wish to attend sells out? Will more tickets become available?
Early booking is strongly recommended as the current government restrictions on mass gatherings means capacity at all indoor events is extremely limited. In the event that there is an increase in permissible gatherings over the next number of weeks, a number of tickets may be released in line with government guidance.

Please keep an eye on our website and social media channels for any updates.

Contact Tracing
An up-to-date contact number must be provided when buying tickets, in order to assist authorities with contact tracing in the event that a confirmed case of COVID-19 arises.

Can I attend with a group?
Group bookings are facilitated with tickets available for groups of 2, 4 and 6 only.
Please ensure that all members of the group are together for entry at the same time.

Account holders purchasing tickets assume responsibility as the point of contact for all attendees within their booking.

Are refunds available?
Rising21 / Joe Lees Bar has a no refund or exchange policy on all tickets purchased for the Rising 21 event series.

However, in light of COVID-19, we ask that if you are feeling unwell or displaying symptoms, that you follow government guidelines and remain at home and self-isolate. In this case, please contact

If an event is cancelled due to circumstances beyond our control relating to the COVID-19 pandemic and the event cannot be rescheduled, customers will be eligible for a refund in this instance.

Special assistance
If you have any mobility issues, please contact us in advance as we are happy to make accommodations to ensure an optimal experience for you. Email

Protecting our community from COVID-19 is a shared responsibility. We want you to enjoy your experience and to stay safe. Please follow all government health and safety practices when attending events and please note that you are attending events at your own risk.

**Please ensure you have your emailed PDF ticket on your mobile device ready to present on entry.**

**As tickets are only available in groups of 2 / 3 / 4 / 6 please ensure all members of the group are together when queuing for entry**

**Please do not share your eTicket with other people as once presented and scanned the ticket will no longer be valid.**

Should I wear a face mask?
In line with HSE guidelines about face coverings in indoor settings, the wearing of face masks is now mandatory and must be worn when going to / returning from the restrooms.
As the event is in a covered outdoor area you do not need to wear a mask when seated.

When should I arrive?
For safety, waiting times pre-shows will be limited and we suggest arriving at the venue no earlier than 25 minutes and no later than 10 minutes before the event starts. Latecomers may only be admitted at the discretion of management. You may be expected to queue outdoors before accessing the venue so please consider the weather before you travel.

What should I do if I feel unwell?
If you become unwell during an event, please notify a member of Rising 21 staff who will bring you to an isolation area if you are not able to take yourself home safely.